Avalon Union City

I’ve enjoyed living in Avalon. The leasing office is responsive, neighbors are kind and the location is convenient to BART stations, bus stops, grocery stores and restaurants. Cali was a great help to the whole moving process! She was very kind and responsive. When I checked in the apt, the apt had some small things to fix but they addressed it quickly. The only improvement suggestion is that I wish the maintenance team can respond to requests more timely but the staff are very responsible when they come to fix stuff so understand if they’re busy.

It's been almost two weeks since move-in to Avalon Union City. Overall experience is very good so far. To be specific, I got many help from Cali Paez (community consultant) including tour, move-in process, and setting up utilities after move-in. She is nice and responsive. When she was out for her vacation, she hand me over to her colleague to make my move-in process smooth. Seems like the leasing office is working as a team. Lastly, the apartment complex is clean and safe. Thank you Cali and Avalon Union City leasing office team.

Ive had a good experience living here in Avalon Union City. This review is to give a major shout out to Eryn Thompson in the leasing office who not only simplified the leasing process for me recently, but when I had a UPS parcel missing in the thanksgiving parcel craze, she was kind enough to go through several hundred parcels in the Amazon Hub Locker manually, and find my parcel for me, which had really important contents that were hard to replace. Thank you Eryn! There are several advantages of living in the complex. The proximity to BART, walkable grocery stores, easy access to I-880 and Dumbarton bridge, central location to other bay area cities, big size pool, well maintained hot tub, well stocked gym, maintenance requests attended to quickly by diligent staff, but like any apartment complex, there are issues that come up from time to time that need addressing. The kind and efficient team in the leasing office here make it easier to address these issues, which makes living here convenient for me.

I had a great move in experience at Avalon. Rashmi from the leasing office was just great. She made sure I was taken care of and properly guided right from touring the property, signing the lease and moving in. She also followed up on my open items post move in. Also, having lived in another Avalon property for the past 6 years, I know their maintenance was top notch. Post move in, I had a light and a dishwasher issue. Kelvin attended to both very promptly and he quickly fixed them both. A big shout out to Kelvin as well.

Visited Avalon Community in union city on 11/13/23. We parked at assigned spot for new resident with necessary tags while touring the community with our resident friend for 20 minutes. Unfortunately, management got our car towed without any warning and it cost me 550$ to get my own car out. In addition to that, we got to hear verbal abuses from Tow truck driver and their management. So much fun!! would not recommend it though. Please save yourself from this predatory practice and find better community to live!! Thanks Avalon for ruining holidays for us.

I've been living here for over two years. It used to be very good. However, it has declined significantly. Safety is a major concern - break-ins of the mail room, package room and storage room. Another issue is the smoking. This is supposed to be a smoke-free community. However, the management is unfortunately unwilling or incapable of enforcing it. Not continuing here for sure.

I’ve enjoyed living in Avalon. The leasing office is responsive, neighbors are kind and the location is convenient to BART stations, bus stops, grocery stores and restaurants. Cali was a great help to the whole moving process! She was very kind and responsive. When I checked in the apt, the apt had some small things to fix but they addressed it quickly. The only improvement suggestion is that I wish the maintenance team can respond to requests more timely but the staff are very responsible when they come to fix stuff so understand if they’re busy.

Ive had a good experience living here in Avalon Union City. This review is to give a major shout out to Eryn Thompson in the leasing office who not only simplified the leasing process for me recently, but when I had a UPS parcel missing in the thanksgiving parcel craze, she was kind enough to go through several hundred parcels in the Amazon Hub Locker manually, and find my parcel for me, which had really important contents that were hard to replace. Thank you Eryn! There are several advantages of living in the complex. The proximity to BART, walkable grocery stores, easy access to I-880 and Dumbarton bridge, central location to other bay area cities, big size pool, well maintained hot tub, well stocked gym, maintenance requests attended to quickly by diligent staff, but like any apartment complex, there are issues that come up from time to time that need addressing. The kind and efficient team in the leasing office here make it easier to address these issues, which makes living here convenient for me.